Customer Service Representative in Massachusetts

Customer service representatives are the voice and face of businesses — resolving customer issues, processing orders, and turning frustrated customers into loyal ones. With strong communication skills and the right industry experience, CSRs advance into team lead, quality assurance, and customer success manager roles.

$37,024 MA Median Salary
-5% Growth Rate
2–4 weeks Training

💰 Customer Service Representative Salary in Massachusetts

Estimated salary range for Customer Service Representatives in Massachusetts, based on BLS national data adjusted for regional cost of living.

Entry
$28,000
Median
$37,024
Experienced
$52,000

🎓 Customer Service Representative Licensing in Massachusetts

Credential required: HDI Customer Service Representative Certification (optional)

Requirements may vary slightly by state. Always verify current licensing requirements with the Massachusetts state licensing board before enrolling.

🏫 Customer Service Representative Programs in Massachusetts

School listings coming soon. Request info to be connected with Massachusetts programs.

🗺️ This Career in Other States