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Customer Service Representative in Massachusetts
Customer service representatives are the voice and face of businesses — resolving customer issues, processing orders, and turning frustrated customers into loyal ones. With strong communication skills and the right industry experience, CSRs advance into team lead, quality assurance, and customer success manager roles.
$37,024
MA Median Salary
-5%
Growth Rate
2–4 weeks
Training
💰 Customer Service Representative Salary in Massachusetts
Estimated salary range for Customer Service Representatives in Massachusetts, based on BLS national data adjusted for regional cost of living.
🎓 Customer Service Representative Licensing in Massachusetts
Credential required: HDI Customer Service Representative Certification (optional)
Requirements may vary slightly by state. Always verify current licensing requirements with the Massachusetts state licensing board before enrolling.
Schools and programs related to Customer Service Representative in Massachusetts
These listings are shown as related training options for Customer Service Representative in Massachusetts. Before enrolling, compare program length, total cost, credential outcomes, and how well each option matches local employer demand.
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Bunker Hill Community College
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Quinsigamond Community College
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Berkshire Community College
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North Shore Community College
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Cape Cod Community College
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Mildred Elley-Pittsfield Campus
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Bristol Community College
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Mount Wachusett Community College
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Holyoke Community College
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Massachusetts Bay Community College
How to compare these options
- Look for programs that align with the most common hiring path for Customer Service Representative in Massachusetts.
- Ask whether graduates are prepared for any required credential, license, or employer screening step.
- Compare cost, completion time, and schedule before making a final decision.
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